Accessibility statement for East Coast College

This accessibility statement covers the following websites operated by East Coast College:

www.eastcoast.ac.uk

www.lowestoftsfc.ac.uk

www.eastcoasttrainingacademy.co.uk

These websites are is run by East Coast College. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of these websites are not fully accessible:

  • You cannot modify the line height or spacing of text
  • Most older PDF documents are not fully accessible to screen reader software
  • Video streams, except the virtual tours, do not have captions
  • There’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you with our response in 10 working days.

If you cannot view the map on our ‘contact us’ page, call 01493 418345 or email [email protected] for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Sophie Watson or email [email protected] or call 01493 418345.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

East Coast College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some of our historic documents relating to College literature, the governance of the College and policies and procedures are available as PDFs and are not currently accessible.

The College literature will be updated to an accessible format when they are next reviewed and republished.

The policies and procedures will be updated to an accessible format when their next periodic review is completed.

The style of the governance documents is being reviewed to identify whether it is possible to adopt a revised format which will be accessible. This will take place when their next periodic review is completed.

Any new PDF documents we publish will meet accessibility standards.

The payment system used by www.eastcoasttrainingacademy.co.uk is provided by a third party. We will review our supplier at the end of the contract.

Disproportionate burden

The virtual tours of the College campuses were produced by a third party and whilst it has been possible to make some adjustment to the content it has been deemed a disproportionate burden to make the content fully accessible. The third-party supplier is working to see if they are able to make update the content to make it fully accessible.

Content that’s not within the scope of the accessibility regulations

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 21st September 2020. It was last reviewed on 6th May 2021.

This website was last tested on 9th September 2020. The test was carried out by Gratzer Graphics.

We decided on a sample of pages to test, details of these pages and the methods used can be found in the accessibility test report.